Privacy policy

Welcome to JCT SHOES. The terms “we”, “us” and “our” refer to JCT SHOES. We operate this website and store, including all related information, content, features, tools, products and services (collectively, the “Services”) to deliver wholesale‑oriented shopping experience for business customers. This store is powered by Shopify for underlying technical support.
These Terms of Service (the “Terms”), together with policies referenced herein, set forth your rights and obligations when you use the Services. Please read them carefully, as they contain important legal provisions including warranty disclaimers and limitations of liability.
By visiting, browsing or using the Services, you agree to be bound by these Terms and our Privacy Policy [https://jctshoes.com/policies/privacy‑policy]. If you do not accept these Terms or the Privacy Policy, you must not access or use our Services.

Section 1 ‑ Access and Account

By accepting these Terms, you warrant that you have reached the age of majority under the laws of your jurisdiction. If you permit minor dependents to use our Services on devices you own or control, you shall bear full responsibility for all their activities.
When using the Services, you may be required to provide information such as your email address, billing, payment and shipping details. You represent and warrant that all information you submit is true, accurate and complete, and that you hold all lawful authority to provide such information.
You are solely responsible for safeguarding your account credentials and for all activities conducted under your account. You may not sell, transfer, assign or license your account to any third‑party.

Section 2 ‑ Products, Minimum‑Order‑Quantity and Sample Policy

We make every effort to ensure accuracy for product images and descriptions. Nevertheless, actual item colour and appearance may differ from on‑screen display due to device hardware and display‑setting variations. We do not guarantee that product appearance or quality will match webpage representations exactly. Product descriptions may be modified at our sole discretion without prior notice. We reserve the right to discontinue any product at any time.
  • Minimum Order Quantity (MOQ): Most wholesale SKUs are subject to minimum‑order thresholds shown on product pages or in separate quotations. We reserve the right to reject orders below the applicable MOQ.
  • Sample Orders: Samples are intended solely for buyer‑evaluation purposes. Sample pricing, shipping costs and lead‑times differ from bulk‑order terms. Samples shall not be treated as zero‑tolerance mass‑production references; reasonable material‑and‑craft deviations within industry standards are permissible.
  • Custom‑developed Items: For styles developed according to buyer‑specific requirements, minor discrepancies falling within customary‑industry tolerances shall not constitute grounds for order cancellation or claims.

Section 3 ‑ Orders, Payment and EXW Trade Term

Submitting an order constitutes a purchase offer to us. We retain full discretion to accept or decline any order. An order shall only take effect upon our written confirmation. Order‑processing commences only after full payment has been received and cleared. After order confirmation, we reserve the right to decline cancellation requests. Should we reject, modify or cancel your order, we will attempt to notify you by email, mailing address or phone number provided at the time of order submission.
Unless otherwise agreed in writing by both parties, our default trade term is EXW (Ex‑Works) at our factory location in China. Under EXW terms: the buyer arranges and bears all costs and risks for goods pickup, inland transportation, export clearance, international freight, import duties and taxes incurred at destination country. Risk of loss or damage transfers to the buyer once goods leave our factory premises.
Deposits may be required for bulk‑volume and custom‑style orders. Our Refund Policy [https://jctshoes.com/policies/refund‑policy] governs eligible return‑and‑exchange scenarios. No returns shall be accepted for custom‑manufactured goods unless the defect is confirmed to arise from our production error.

Section 4 ‑ Pricing and Billing

Prices, discounts and promotions are subject to change without prior notice. The effective order price is the price displayed at the moment of order placement, evidenced by your order‑confirmation email. Unless explicitly stated otherwise, displayed prices exclude taxes, customs duties, clearance fees, shipping and handling expenses. All import‑related charges arising in the destination country shall be borne solely by the buyer.
Promotional offers are governed by their respective separate terms. In case of conflict between promotional terms and these Terms, promotional‑specific provisions shall prevail.
You shall furnish complete and accurate billing, payment and contact information, and update such information promptly to ensure smooth transaction processing. You warrant that:
  • Payment‑instrument details you submit are true and valid;
  • You hold lawful authority to use such payment instrument;
  • All valid charges will be honoured by your payment‑service provider;
  • You will settle all incurred charges including goods value, handling fees and any applicable taxes.

Section 5 ‑ Shipment, Delivery and Risk Transfer

Under EXW terms, title and risk of loss or damage pass to the buyer when goods are handed over to the buyer‑appointed freight forwarder at our factory premises. We shall not be liable for delays caused by freight carriers, customs clearance procedures, port congestion or other events beyond our reasonable control. All lead‑time estimates are non‑binding. The buyer shall inspect goods promptly upon receipt. Written notice alleging damage or defects must be submitted to us within 7 calendar‑days of goods arrival.

Section 6 ‑ Intellectual Property

All trademarks, brand names, texts, images, graphics, customer reviews, audio‑visual materials as well as webpage layout and arrangement featured on our website belong to JCT SHOES, its affiliates or licensors, and are protected under global copyright, trademark and patent laws.
You may use website content solely for your internal business reference. Without our prior written consent, you shall not reproduce, distribute, modify, create derivative works, publicly display or disseminate any website‑based content. Nothing herein shall be construed as granting any intellectual‑property licence by implication. Unauthorised usage may violate applicable laws. All rights not expressly granted are reserved by JCT SHOES.
Brand names, logos, product designs and slogans of JCT SHOES are our trademarks and may not be used without our written permission. Shopify trademarks belong to Shopify Inc. All other trademarks appearing on the site belong to their respective owners.

Section 7 ‑ Third‑Party Tools and External Links

Our Services may contain third‑party tools, widgets and hyperlinks to external websites. We exercise no control over third‑party platforms and assume no liability for them. Access to third‑party resources is at your own risk. Please review third‑party terms before engaging in any transaction. Complaints regarding third‑party products or services shall be directed to the relevant third‑party.

Section 8 ‑ Relationship with Shopify

[DO NOT DELETE — Shopify mandatory clause]

The JCT SHOES store is hosted on the Shopify platform and receives its technical support. All transactions are concluded directly between the buyer and JCT SHOES. Shopify is not a contracting party to wholesale transactions. Shopify shall bear no liability for product quality, delivery disputes or any loss arising from orders placed in our store. You hereby release Shopify and its affiliates from all claims, damages and legal liabilities arising out of your dealings with JCT SHOES.

Section 9 ‑ Privacy Policy

All personal information collected via our Services is governed by our Privacy Policy [https://jctshoes.com/policies/privacy‑policy]. Since our store is hosted by Shopify, the platform will collect and process certain data to deliver technical services. Data you submit may be transferred to jurisdictions outside your country of residence. Please refer to our Privacy Policy for full details.

Section 10 ‑ User Feedback

When you submit ideas, suggestions, reviews or other content (collectively “Feedback”), you grant us a perpetual, worldwide, sub‑licensable, royalty‑free licence to use, reproduce, modify and publicly display such Feedback for any commercial purpose. You warrant that you possess all rights to the Feedback you submit. We are under no obligation to keep Feedback confidential, pay compensation or provide responses. We reserve the right to remove Feedback deemed unlawful, offensive or infringing. You bear full responsibility for Feedback you publish.

Section 11 ‑ Errors, Inaccuracies and Omissions

Typographical, pricing or stock‑status errors may occasionally appear on our website. We reserve the right to correct errors, update information or cancel affected orders without prior notice, even after an order has been submitted.

Section 12 ‑ Prohibited Uses

You may use our Services only for lawful business‑related purposes. The following activities are prohibited:
  • Engaging in unlawful, fraudulent or malicious conduct;
  • Infringing intellectual‑property rights belonging to us or any third‑party;
  • Harassing, defaming or threatening our staff or any other persons or entities;
  • Disseminating false or misleading information;
  • Sending spam or unsolicited promotional communications;
  • Impersonating other persons or organisations;
  • Uploading viruses or malicious code;
  • Scraping or robot‑automated data extraction from our website without our written authorisation;
  • Circumventing website‑security safeguards.
We may suspend or terminate your account without advance notice upon breach of these Terms.

Section 13 ‑ Termination

We may terminate your access to the Services at our sole discretion without prior notice. Upon termination you remain liable for all outstanding sums accrued prior to termination. Clauses concerning intellectual property, feedback, limitation of liability, indemnification and dispute resolution shall survive termination.

Section 14 ‑ Disclaimer of Warranties

Except for obligations explicitly stipulated herein, our Services and all products are provided “as‑is”. We disclaim all express or implied warranties including merchantability, fitness for a particular purpose and non‑infringement. We do not warrant uninterrupted, error‑free or secure website operation. Certain jurisdictions restrict warranty disclaimers, so portions of this clause may not apply to you.

Section 15 ‑ Limitation of Liability

To the fullest extent permitted by applicable law, neither JCT SHOES, its staff, collaborators, suppliers, nor Shopify and its affiliates shall be liable for indirect, incidental, punitive, special or consequential damages (including lost profits, lost revenue and business‑interruption losses), regardless of whether the possibility of such damages was brought to our attention.

Section 16 ‑ Indemnification

You agree to indemnify, defend and hold harmless JCT SHOES, Shopify, their affiliates, directors, employees and contractors against all third‑party claims, losses, damages and reasonable attorney‑fees arising from:

(1) your breach of these Terms of Service;

(2) your violation of applicable laws or third‑party rights;

(3) your access to and use of our Services.
We will notify you of indemnifiable claims. We may conduct claim‑defence proceedings at your cost and shall not settle non‑monetary‑obligation‑related claims without your consent. You shall reasonably cooperate during claim‑defence procedures.

Section 17 ‑ Severability

If any provision of these Terms is found unlawful, void or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be severed without affecting validity of other clauses.

Section 18 ‑ Waiver and Entire Agreement

Failure by us to enforce any provision of these Terms shall not constitute a waiver of that provision. These Terms together with published site‑policies constitute the entire agreement between parties and supersede all prior oral or written communications. In case of interpretive ambiguity, provisions shall not be construed against the drafting party.

Section 19 ‑ Assignment

You may not assign or transfer this Agreement or any of your rights or obligations under these Terms without our prior written consent; any purported unauthorised assignment shall be null and void. We may assign our rights and obligations under these Terms without notice.

Section 20 ‑ Governing Law and Dispute Resolution

These Terms of Service shall be governed by the laws of the People’s Republic of China (excluding conflict‑of‑law rules). Any dispute arising out of these Terms shall first be resolved through good‑faith negotiation. Should negotiation fail, disputes shall be submitted to the people’s court having jurisdiction over our registered‑business‑address.

Section 21 ‑ Changes to Terms of Service

We reserve the right to update and revise these Terms at any time by posting revised content on our website. You are responsible for periodically reviewing this page. Material changes shall take effect upon posting. Your continued use of the Services after updates constitutes acceptance of revised Terms.

Section 22 ‑ Contact Information

For questions regarding Terms of Service: jerrycn459@gmail.com
Business Details:

Trading Name: JCT SHOES / Huizhou Jinchen Trading Co., Ltd

Email: jerrycn459@gmail.com

Business Address: No. 5, Lane 3, Mingyue Road, Jilong Town, Huidong County, Huizhou City

Phone Number: +86 153 6019 5523

Business Registration Number: 91441302MADRXQLE46